Frequently Asked Questions
What is your Cancellation Policy?
Please be advised: postponements(event date changes) are considered cancellations. We are not responsible for weather, travel, or guest/attendee circumstances, etc.Cancellations must be made in writing(no voicemail messages.) NO REFUNDS OF ANY KIND FOR CANCELLATIONS. A $150 DATE CHANGE FEE WILL BE CHARGED. Any remaining deposits will be applied to the new event date minus the $150 date change fee.
If for any reason we are unable to operate due to government mandates( for example but not limited to Covid-19) an event date change within 12 months of the original event date will be granted and no date change fee will be charged. No refunds will be issued.
Where Can I Park?
Free parking is available in the parking lot in the front of the building. Palladium, is not responsible for damages or theft of any vehicles. Cars left over night may be towed at the owner's expense.
What items are Not Permited
NO SMOKING, NO COOKING, NO OPEN FLAMES.
The following items are STRICTLY PROHIBITED. SPARKLERS AND/OR PYROTECHNICSFIRECRACKERS, AND EXPLOSIVES OF ANY KIND ARE NOT ALLOWED .
THE USE OF ANY TYPE OF GRAFFITI, CONFETTI, GLITTER AND/OR SILLY STRING IS STRICTLY PROHIBITED. THE USE OF ANY TYPE OF STAPLES, NAILS, PUSH PINS, THUMBTACKS, COMMAND PRODUCTS, TAPE, GLUE OR SCREWS ON OUR WALLS, FURNITURE AND/OR ANY PROPERTY OF PALLADIUM IS ALSO STRICTLY PROHIBITED.
The following items are STRICTLY PROHIBITED. SPARKLERS AND/OR PYROTECHNICSFIRECRACKERS, AND EXPLOSIVES OF ANY KIND ARE NOT ALLOWED .
THE USE OF ANY TYPE OF GRAFFITI, CONFETTI, GLITTER AND/OR SILLY STRING IS STRICTLY PROHIBITED. THE USE OF ANY TYPE OF STAPLES, NAILS, PUSH PINS, THUMBTACKS, COMMAND PRODUCTS, TAPE, GLUE OR SCREWS ON OUR WALLS, FURNITURE AND/OR ANY PROPERTY OF PALLADIUM IS ALSO STRICTLY PROHIBITED.
How much is it to reserve Palladium?
To reserve the space and secure your event date a non-refundable deposit of 50% of the base rental fee is required. Your event will be reserved once we receive your deposit.
When is the final payment due?
Final payment is due no later than 10 business days prior to your event date. The final invoice will include any changes or additions to the base rental, such as additional hours, decor, furniture rentals, security and staffing etc.
Do you accept credit Cards?
We accept payments in the form of Credit Card, Debit Card, Cash, Cashier's Check or Money Order. All Credit/Debit Card payments will incur a 3.5% credit card fee. This fee can be waived if the payment is made via Cash, Cashier's Check or Money Order.
How many Guest can Palladium Accommodate?
Hosting Size 2000sqft (Maximum Capacity): Seated Guests-100 Seated Guests(with Dance Area)-50 Standing Guests-150 Conference Style (Just Seats)-150Additional guests may be added to any package for an additional fee (up-to the maximum capacity.)
Is a security deposit Required?
A refundable security deposit is required. The $300 security deposit is needed three days prior to your event date. The security deposit will be refunded with in 3-5 business days once a Palladium staff member confirms the event space is in good condition and no damages occured.